We strive to achieve 100% customer satisfaction by providing top quality products. We realize, however, that sometimes a product is not exactly what you expected. If you wish to return an item within 30 days of your purchase, you may do so and receive a credit toward the purchase of another item; or you may receive a refund of the purchase price. (Shipping charges are not refundable.) You may also contact us via email for return authorization. Be sure to leave contact information with your request.